Privacy Policy

www.thecuttingedgeclassroom.com Privacy Policy

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This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, respond to a survey, fill out a form or enter information on our site.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      To improve our website in order to better serve you.
      To allow us to better service you in responding to your customer service requests.
      To administer a contest, promotion, survey or other site feature.
      To quickly process your transactions.

How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
      Help remember and process the items in the shopping cart.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
However, you will still be able to place orders .

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links
We do not include or offer third-party products or services on our website.

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
      Within 1 business day
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
To be in accordance with CANSPAM, we agree to the following:

If at anytime you wish to unsubscribe to our email marketing, you may simply click the “unsubscribe” link at the bottom of our emails to ensure your name/email will be removed securely from our email list.  We do and will not sell your emails to any third party for any reason.

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.

www.thecuttingedgeclassroom.com
817 N. Herron Rd

Knoxville, Tennessee 37932

United States
john@thecuttingedgeclassroom.com
Last Edited on 2016-10-07

General Class Attendance Policies

Thank you for your interest in our classes. Here are some policies to help you plan for and enjoy your experience! Registration ends two days prior to the class date. If you wish to register after that you may call us and request admission to the class.

For safety reasons, all guests that enter the kitchen facility must adhere to our dress code. Wear closed toe non-skid and comfortable shoes. Wear comfortable clothing that can get soiled. No jewelry on hands or wrists. All guests attending classes will sign a waiver form. Please complete the waiver form located at the top of our home page under waivers. Classes involve demonstration and hands-on instruction which may include use of burners, knives, ovens, stoves, mixers and other equipment and small-wares.

Parents of children should not interfere in class instruction during kids classes. Instrucion and class set up may be in a group or individual format depending on the type of instruction decided upon by the Instructor. Choosing of groups and teams during classes is the responsibility of the Instructor and is treated as a valuable component of the learning process. We reserve the right to alter class plans and change class content and menus at any time.

 

Cancellation Policy

We understand that life happens and emergencies do occur. However, we also hope you understand our commitment to all of our students and the preparation that goes into creating a successful class.

For this reason:

  • Private Events can be re-scheduled or cancelled 4 weeks in advance of the scheduled event date. A 25% processing fee will be charged for all cancellations and re schedules

  • All regularly scheduled class cancellations are non-refundable

  • Classes cannot be swapped

  • If you cannot attend a scheduled class, we encourage you to send someone in your place. In this case, please call ahead and notify us of the participant change

If for any reason The Cutting Edge Classroom needs to cancel or reschedule a class:

  • You will be notified prior to the class and as soon as possible by email to the address you listed at the time of registration

  • You will be given the option of attending the rescheduled class or credit for another class

  • We reserve the right to cancel classes due to chef illness, insufficient enrollment, or any other reason that makes it necessary to do so

  • If we cancel a class due to inclement weather, we will notify you as soon as that decision is made

Thank you!  We look forward to cooking with you soon!